Lightning is Salesforce’s reimagined UI that is a responsive mobile-first type UI based on the Aura framework. Salesforce Lightning also encompasses the tools and technologies behind the new UI-like Lightning Connect, Lightning App Builder, Lightning Component Framework and Lightning Design System. Here’s what I love about it, to start:…
When two-time Salesforce MVP, consultant and blogger Phil Walton began using Salesforce, there were few events, no Answers forum and no Trailhead, so he taught himself from the Help information online, training notes – and a whole lot of trial and error.
As time went on, Phil wanted to share…
Reporting in Salesforce is one of your most powerful features when you must prove value to the business. Key reports built in a matter of minutes with a simple drag-and-drop, easy-to-use interface is extremely effective. As an administrator, you must have a solid grasp of all the Salesforce reporting options available when reporting requirements…
Leave it to the world’s largest software conference in the world to up the ante – with a luxury cruise liner docked off San Francisco Bay to accommodate Dreamforce’s attendance of 160,000.
Since this year’s event drew in 10,000 more attendees than last year’s, and San Francisco hotel rooms were scarce,…
With less than a month to go, the social media buzz around Dreamforce ’15 is truly at its peak. This is the fourth Dreamforce that has happened since I was introduced to Salesforce, and this year I am lucky to be attending for the first time.
Since I found…
Salesforce formula fields can have a huge impact on your Salesforce instance and can provide unrealized, useful information around any object you place them on. They can have a number of applications, such as:…
When customers who aren’t replying, you can reduce Service Cloud administration tasks when you use a variety of workflows. In a previous post, 8 Essential Service Cloud Workflows, I talked briefly about different ways to follow up with customers, set email triggers and eventually close a case if…
If you are just starting out as a Salesforce admin or maybe even a user, knowing how a Salesforce URL is built is quite useful. When working with standard Salesforce records, the format of the URL is usually the same unless you have custom pieces of Visualforce. The format you are…
With each seasonal release, Salesforce rewards a new set of Salesforce MVPs. And we’re so excited that our featured blogger Ben McCarthy, who created and writes for the Salesforce Ben blog (@SalesforceBen) was named to the Summer MVP list. Congratulations, Ben!
What does that mean for Ben and the…
A few weeks ago, we released our eBook on the Top 50 Salesforce Influencers on Twitter, a list of top-notch individuals talking about Salesforce on the regular.
To comprise our list, we used a tool from SEO Moz called Followerwonk, which ranks an individual’s Social Authority, placing importance…