Customer Success: Shred-it

ShreditShred-it provides information security services that allow businesses to comply with legislation and ensure that client, employee and confidential business information is kept secure at all times. Through strict chain-of-custody processes, reliable on-time service and a global network of 140-plus local service centers on 5 continents, Shred-it provides the most secure and efficient information security services in the industry.

Business Challenges

As a global leader in secure, confidential information destruction, Shred-it has a low tolerance for risk. That’s why the company’s IT department sought to mitigate any risks associated with a large-scale virtualization initiative intended to reduce the physical hardware space dedicated to its SAP landscape. Working with outside consultants, the company had completed much of its SAP virtualization work in development. But before migrating to production, Shred-it called in the Advisory Services experts at Run Consultants to perform a comprehensive assessment of its virtual environments.

Run Consultants advisors were tasked with reviewing virtualization work in its final stage before production. With our in-depth knowledge of both VMware and SAP solutions, our role was to provide an experienced, outside perspective to Shred-it—helping the company’s IT leadership better understand the challenges and key metrics for optimal SAP performance within virtualized environments. Our assessment and analysis had to be completed within a matter of weeks. In that time, we needed to review multiple variables from hardware sizing and configuration to connectivity and storage, any one of which can effect optimization, performance and cost.

Solution

Working closely with Shred-it, Run Consultants delivered our findings on schedule. We conducted a comprehensive assessment complete with specific and recommendations for right-sizing the company’s virtual environments—and for improving the performance of SAP within those environments. Specifically, we reviewed:

• Hardware sizing and configuration
• VMWare configuration
• SAP monitoring configuration and patching
• Connectivity to hosts, storage and end users
• Storage design and disk requirements

Results

Our architecture review offered a frank assessment of the hardware sizing done to date and listed recommendations to reduce costs and improve ROI. Our in-depth knowledge of SAP allowed us to provide Shred-it
with best practices to head off performance issues associated with memory allocation. We also offered recommendations for managing traffic through multiple networks optimal connectivity.

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