Archive: December, 2014

by Jaime Grimes

5 Ways to Keep Calm at Work

Funny, hearing the command “Just relax!” doesn’t do anything to settle your nerves if they’ve been rattled. We can be unnerved by all kinds of factors while on the job, from sleep deprivation to mood fluctuations to high-stress situations. If you ever feel like you’re going to lose it, try…

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by Ben McCarthy

3 Options for Reopening a Case in Salesforce

Comparatively speaking, different Salesforce organizations may vary in how they treat reopening a case in Salesforce. In my experience, there is no right answer; it all depends on how you deal with your cases internally and your business processes. Below, I give a few options of what can be done and…

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by Jaime Grimes

New eBook: 18 Must-Have AppExchange Apps for Sales Teams

Sales professionals are in a constant state of searching for prospects, storing contact information, creating action items, communicating across sales teams and closing deals – all within Salesforce.

The Salesforce AppExchange has more than 1,000 sales apps pre-integrated with Salesforce, designed to help you connect better, build stronger teams and…

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